CONFLICT MANAGEMENT SERVICES

We train people from workplace to home on how to deal with conflict in their lives.

“Knowing my conflict style does help me understand how and why I deal with conflict in my workplace in the way that I do”
“This course exposed me to some valuable information that I did not have but also added what I already knew so it was nice to have the reinforcement”
“I liked how we were able to discuss scenarios in small groups and had the option of sharing with the larger group”
“I would highly recommend this course to any organization that wants to learn how to deal with conflict or why what they are doing right now might not work”.
“Mesiy Andrew, for the excellent course. Very beneficial in dealing with conflict in the workplace. This course is well organized and facilitator is well spoken. I have learned a great deal about conflict in the workplace.”
Dr. Andrew Kitchenham standing in front of employees in a heated discussion

Decades of Experience

Since 1995, I’ve been providing professional workshops and services to clients from across Canada and beyond.

From conflict resolution to executive coaching to independent workplace investigations, my focus is always on building an efficient and results-driven relationship. I’ll work with you to create a customized plan of action for you or your organization. All of my services can be delivered face to face, online, or a combination of the two as well as self-paced options. I prefer to meet my clients to get a good sense of their conflict management needs and the first consultation is no charge. Get in touch to learn more about my consulting and coaching approaches.

Contact Andrew

AAA Service

Equipped with extensive experience in all forms of coaching, conflict resolution, conflict mediation, independent workplace investigations, personality and conflict assessments, parenting plans for marriage breakdowns, and working with unionized and non-unionized environments, I am confident that you will receive AAA service.

A

Assess

Whether an individual or an organization, you need to assess constantly for any signs of dysfunction or discontent, communication breakdowns, misunderstanding or misinterpretations so as to create a workable environment in which conflict is perceived as positive as it can effect change quite quickly as assessment starts the change process.

My mandate is to assist you in assessing the situation and then provide a tailor-made plan based on that assessment.

A

Aim

Setting goals in your work- or personal life follows that assessment and provides a manageable aim for change to occur. The aim might be related to your company or organization mission statement or vision or to your personal goals in training, coaching, or life.

My mandate is to work with you and other stakeholders to not only set goals based on your constant assessment but also to plan strategies, procedures, policies, and practice for your work- or personal lives.

A

Adapt

Once you have assessed constantly and planned a reasonable and attainable aim, the need to adapt becomes paramount. We know that solving a problem does not make it disappear or using specific strategies might not always work week in and week out. Adaptation is the key.

My mandate is to work with you—especially in my tailor-made modules— to constantly adapt within a time period we have all agreed upon.