Category: Uncategorized

  • Transformative Mediation Theory

    Transformative Mediation Theory Today I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving that interaction. Originally developed by Bush and Folger in the early 1990s and further expanded upon by other mediation theorists, it has become an effective theory in mediation and has been updated…

  • Critical Questions for Perspective Taking – Part 2

    Critical Questions for Perspective Taking in Conflict Coaching – Part 2 Today, I would like to continue the discussion on asking critical questions of yourself as a conflict coach and asking the same questions of your client adapted from Jennifer Brown’s (2019) book, How to be an inclusive leader: Your role in creating cultures of…

  • Critical Questions for Perspective Taking – Part 1

    Critical Questions for Perspective Taking – Part 1

    Critical Questions for Perspective Taking in Conflict Coaching – Part 1 Today, I would like to discuss asking critical questions of yourself for perspective taking in conflict In Jennifer Brown’s (2019) book, How to be an inclusive leader: Your role in creating cultures of belonging where everyone can thrive, she lays out some questions leaders…

  • Communication Barriers

    Communication Barriers

    Last week, I presented some information on the role of negotiation in mediation. This week I would like to discuss the role of communication barriers in mediation. In their (1988) book, Getting together: Building relationships as we negotiate, Roger Fisher and Scott Brown outline barriers to communication and ways we can improve communication. Communication is…

  • The Role of Negotiation in Mediation

    The Role of Negotiation in Mediation

    Today I would like to present information on the role of negotiation in mediation based on Roger Fisher’s and William Ury groundbreaking text, Getting to yes, and to lay out their central tenets and their relationship to conflict management. Fisher and Ury founded and continue to work at Harvard Negotiation Project and were pioneers in…

  • Power Imbalances in Mediation

    Power Imbalances in Mediation

    Today, I would like to discuss power imbalances in mediation and their impact on relationships. Power is when one person has influence over another person or making someone think, believe or behave in a way that person would not do so on a voluntary basis. In many cases, parties often overestimate their own power and…

  • Facilitative Mediation Theory

    Facilitative Mediation Theory

    Today, based on my discussion of frame of reference, I want to discuss Facilitative Mediation Theory so that clients can see that I have a particular theory that drives my work with the caveat that I use all theories like many mediation specialists. In subsequent posts, I will discuss each of the remaining three theories.…

  • Mediation and Culture

    Mediation and Culture

    Last week, I discussed frame of reference and its importance in the mediation process. Today, I would like to outline its importance in mediation with people from different cultural backgrounds. When mediating parties of different cultures, it is paramount that a mediator understands how change occurs in individuals (Ewert, Barnard, Laffier, & Maynard, 2019) or…

  • Frame of Reference in Conflict Situations

    Frame of Reference in Conflict Situations

    Today, I would like to discuss the frame of reference in relation to conflict resolution and mediation. I will start with a brief discussion of what a frame of reference is and then move on to how its importance is realized in conflicts. A frame of reference is “a person’s subjective reality, shaped by his…

  • Essential Questions for the Conflict Coach – Part 3

    Essential Questions for the Conflict Coach – Part 3

    Last week, I discussed three of Bungay Stanier’s (2016) seven essential questions and outlined how they can be applied to conflict coaching: the Focus Question for zeroing in on the problem for the client (rather than for others with whom the client interacts); the Foundation Question which helps the client understand and articulate wants rather…